Please use the form below to contact us via email. Emails are the preferred contact method. We check emails many times throughout the day. Our corporate office is located in Canton, Ohio.
Order Online or by Phone
Phone: (330) 433-9182 We are on Eastern Time, in Ohio.
Call Center Hours
Monday - Thursday 10:00 am to 5:00 pm (Eastern)
Friday 10:00 am to 4:00 pm (Eastern)
Saturday & Sunday Closed
Hold times are normally less than one minute. If you reach our voicemail we have stepped away from our desks or are with a customer. Please leave a message and we will call you back. Please note that we are unable to return calls to Canada so please call back. Our production facility hours are 4am-5pm Mon-Fri. We do not have a retail walk in store.
ORDER STATUS LOOKUP - CLICK HERE
RETURN OR EXCHANGE AN ITEM - CLICK HERE
NEED EXTRA HARDWARE OR SCREWS? - CLICK HERE
FREQUENTLY ASKED QUESTIONS - CLICK HERE