Below is a list of the most common questions we are asked. If you have any questions not addressed here, please contact us for an answer.
Q. What is the difference between 1/4" and 3/16" Bullhide Leather?
A. The main difference is the thickness and stiffness of the leather. Bullhide (1/4") Max Thickness is one solid piece of 14+ ounce leather. It has stiffer qualities and is a great work/gun belt. Bullhide (3/16") leather is one solid piece of 10-12 ounce leather and is more of a casual / dress belt.
Q. How long does an order take to arrive?
A. All of our products are made to order. We strive to ship all orders in a timely manner. Our average turnaround is 6-8 days to make your order and 2-3 days in transit. It may take up to 14 days to arrive if your item requires additional time in production or if you ordered during a major holiday. You you need an order sooner, visit our clearance belts section for in stock items. As soon as your order ships you will receive an email with your tracking. Thanks for your patience as our crew makes your order.
Q. Can I use my own buckle?
A. Yes. Most of the belts are made with Chicago screws so you can change out the buckle and use your own. View details on the product page to see how the buckle is attached and if the buckle is removable. We torque the screws down tight so customers do not lose them but they are removable with a screw driver.
Q. Do you ship outside the USA or to APO addresses?
A. We ship within the USA and Canada but we are unable to ship to APO address. Shipping is FREE Within the USA (50 States). Canada is a flat $19.99 per order. At this time we do not ship Internationally.
Q. Do you accept checks or money orders?
A. If you do not have a credit card, you can get a pre-paid credit card at most drug stores and at Wal-Mart. In order for us to keep up with demand and our fast turnaround times, we are unable to process and keep track of mail payments. We accept Visa, Mastercard, Discover, and American Express online.
Q. What size should I order?
A. We recommend taking your pants waist size and adding four inches to get your belt size from us. Normally our belts run two inches smaller than other belt companies (especially foreign made belts). If you choose 7 holes one inch apart we measure the belt including the buckle to the 3rd hole from the tip. If you choose 9 holes 3/4" apart it is measured to the 4th hole. Belt size is not the total length of the belt.
Q. Can I purchase replacement screws and hardware?
A. If you happen to lose a screw or want to change out your buckle, we sell extra belt hardware at cost on our website. They are listed under Shop Belts - Extra Belt Hardware.
Q. Can you custom make a belt or wallet for me or copy one of my items?
A. We do not custom make one off belts or wallets from your design unless its a large wholesale order of 500 or more items.
Q. Can you engrave a name into the belt or wallet?
A. Sorry we do not offer engraving unless you purchase in large quantities of 250 or more items. We normally do this for companies and sports teams that want their logo on the belts. You may be able to get a local leather shop or shoe shop to engrave our items for you but this could void the warranty and return policy.
Q. Do you have catalogs?
A. Sorry we do not offer printed catalogs. All of our products are listed on BullhideBelts.com. Most companies have gone away from catalogs these days due to the huge costs of printing a shipping.
Q. Can I purchase your belts and wallets in stores?
A. Our belts and wallets are only available online at BullhideBelts.com and are not available in stores. We custom make your order and ship it directly from our leather shop. All items normally arrive to your door within 7 to 10 days.
Q. I see other bullhide leather belts listed online, are those your products?
A. Bullhide is a type of leather and many companies sell products made of bullhide. We only sell through our website and all of our belts are stamped bullhidebelts.com on the back. There are many copy cat companies out there selling similar looking products at cheaper prices but those are not the same quality leather and hardware we use. Please purchase direct from our website for a genuine quality bullhide leather product.