Help Center

All of our products are made to order and take approx 1-2 weeks to arrive. We strive to ship all orders in a timely manner. Our average turnaround is 6-9 days to make your order and 2-3 days in transit. It may take a bit more than 2 weeks to arrive if your item requires additional time in production or if you ordered during a major holiday. If you need an order sooner, visit our clearance belts section for in stock items. As soon as your order ships you will receive an email with your tracking. Thanks for your patience as our crew makes your order.   

Sorry we are unable to overnight packages.  All items are custom made to order and take approx. 1-2 weeks to make. Please visit our clearance page for in stock items that can be shipped quicker.

Our belts are made by us in the USA. We have three leather shops in Indiana USA and our corporate office and return center is located in Canton Ohio. These are production facilities and are not open to the public. We do not have a retail walk in store.

Please visit our shipping page for details.  We offer free shipping within the USA and also have upgraded shipping options at checkout. Canada shipping is available for a flat shipping cost.

We offer shipping within the USA and Canada only.

We currently do not ship to APO addresses because of too many lost packages.  We recommend shipping to a family member who sends you care packages and they can include the order in their next care package to you. Thanks for your service to our great country. 

Sorry our facility is closed the the public. We offer free standard shipping but do not have a retail walk in store. All items are custom made to order. 

Sorry our items are custom made to order and shipped direct to you from our leather shops. Our products are not available in retail stores.  This allows us to keep inventory costs low and prices down.

Please visit our order lookup page to pull up your order details using your email and order number. Orders are made to order and normally take 1-2 weeks to arrive.  You will receive an email shipping confirmation once your order ships out with tracking.

Sorry we do not offer printed catalogs. All of our products are listed on BullhideBelts.com. Most companies have gone away from catalogs these days due to the huge costs of printing and shipping.

Sorry we do not offer engraving unless you purchase in large quantities of 250 or more items. We normally do this for companies and sports teams that want their logo on the belts.  You may be able to get a local leather shop or shoe shop to engrave our items for you but this could void the warranty and return policy.

We do not custom make one off belts or wallets from your design unless its a large wholesale order of 500 or more items. There are huge costs involved in creating new designs and getting molds and dies made.  We offer many styles of belts and wallets on our site so we may have something similar to yours.

Yes. Most of the belts are made with Chicago screws so you can change out the buckle and use your own. View details on the product page to see how the buckle is attached and if the buckle is removable. You would take our buckle off and put yours on when you receive the belt. We are unable to have buckles mailed to us to keep up with demand.  Please note that your buckle may require a certain style or thickness of a belt. We are unable to guarantee our belt will fit your buckle since we make the belt for our hardware. Please call us if you need further help.

No. Depending on the belt, you have a choice of 7 holes with 1" spacing OR 9 holes with 3/4" spacing.  This is the same span of holes but the 9 holes are closer together.  Most customers go with the 7 holes but if you find yourself in between holes on your belt then the 9 may be better choice for you.  The hole options are listed for each product in the description. We are unable to offer other choices of hole patterns since this is done with a die press so the holes are perfectly lined up. Some belts only come with one hole configuration.

If you happen to lose a screw or want to change out your buckle, we sell extra belt hardware at cost on our website. Please visit our extra belt hardware page.

The full list of gun molds available is located on each gun holster product page.  These are made with templates, dies, and dummy guns so we are unable to make one off holsters for guns not on the list.  We will add guns to the list from time to time as they become available. 

Yes our friendly and helpful staff is standing by to take your order.  Please visit our contact page for our phone number and office hours.

We offer many different widths.  We offer 1", 1-1/4", 1-1/2", and 1-3/4" widths.  Most of the belts listed on our site will give you a width option to chose before you order. Some belts only come in one width and that will be listed in the description of the belt. We do not offer odd width belts such as 1-1/8". You would want to round up if using your own buckle for an odd width belt. 

We offer belts in sizes 34 to 64. We offer odd sizes up to 41 inches and then they go even from that point on. The sizes for a particular belt can vary so please check the belt description to see which sizes are available in the style belt you are looking at.  If you need a size 33 or smaller we are happy to custom make it for you but there are no returns on sizes smaller than 34 since they are hard to resell.  Our smallest 34 belt will fit a size 30 pants size and are largest 64 will fit a 60 pants size.  If you need a belt smaller than 34 or larger than 64 please contact us with the details.

We offer many different high quality buckles on our website. When you chose a belt to order, most belts have multiple buckle choices listed on the product page.  The brass buckles listed are solid brass and the stainless roller and stainless Paul Revere buckles are solid stainless.  We also have a chrome dress buckle which is chrome over solid brass. The description of the belt should list the details of the buckles. Our buckles are very high quality compared to store bought belts.

Sorry we do not carry reversible belts.  We have looked into this and tested many reversible buckles.  Most reversible buckles swivel on a pin which can break easily. We only carry buckles and belts that will last a long time since our belts are backed with a warranty. Reversible belts are also made out of two very thin low grade pieces of leather which we do not want to carry and put our brand name on.  We only sell high quality leather products that will last. 

No.  This is a myth proven by that Myth Busters TV show.  It would take a huge magnet like they use to lift cars to erase the data on your credit card strip.

We use a tool to torque down the screws on the belt so they do not work loose and fall off with the vibrations of wearing the belt. Normally you can just use a flat head screwdriver to unscrew the screws and change out the buckle. If that doesn't work, wrap a piece of sticky tape around your finger (sticky out) to hold the smooth side of the screw.  This should give you enough leverage to break the two pieces loose. If you take off the buckle we recommend checking the screws for tightness once in a while or put a small drop of Loctite or SuperGlue on them to keep them permanent.

We offer a basket weave embossed belt that gives you the look of a braided belt but the durability of one solid piece of leather. The basket weave pattern is embossed (pressed) into the leather with a machine and is permanent. We do not offer braided belts because those fall apart too easily and we have to warranty all of our items.

Sorry our molded leather gun holsters do not come with a thumb break strap. The holster is designed to be tight and direct fit so a strap around the gun is not needed.

If you do not have a credit card, you can get a pre-paid credit card at most drug stores and at Wal-Mart.  In order for us to keep up with demand and our fast turnaround times, we are unable to process and keep track of mail payments. We accept Visa, Mastercard, Discover, and American Express online.

We accept all major credit and debit cards including MasterCard, Discover, Visa, and American Express. We also offer Apple Pay and PayPal Payment during checkout.  We do not offer paper payments such as checks or money orders at this time.

Credit cards are charged the moment you place your order. This allows us to verify funds are available before we can start production of your custom made item.  Please note that we do not store credit card information for your security.

From time to time we will run a sale on a specific belt but we normally do not have a mass percentage off sale since we do not have a large margin on our items.  We do have a clearance page for in stock items and returns which are discounted by $15 or more. Fill out the newsletter signup form at the bottom of our site to be alerted of sales and new products.

If you have a valid coupon code, you can enter the code during checkout on the page you enter your shipping address. Do not click the PayPal Express or Applepay icons on the shopping cart because they will skip over this page. Once you enter your coupon, press apply to take the discount off.  Coupons can not be used after an order has been placed so please contact us if you are having issues with your coupon. 

We offer a standard 30 day return policy from the date ordered. Please keep all items in new resealable condition to be able to return them.  Visit our return policy page for complete details and return directions.

Please visit our return policy page for complete details.  There is a link on the top of that page to setup a return using our online form.

We normally process refunds twice a week.  You will receive an email confirmation once your return has been refunded back to your card. Refunds are put back on the card you used to place the order.  It normally takes 1-3 days to show back on your account depending on your bank. 

The main difference is the thickness and stiffness of the leather.  Bullhide (1/4") Max Thickness is one solid piece of 14+ ounce leather. It has stiffer qualities and is a great casual, work, or gun belt.  Bullhide (3/16") leather is one solid piece of 10-12 ounce leather and is more of a casual or dress thickness belt.  

If you want a heavy duty thicker belt you would go with the 1/4" thick but if not go with the 3/16" thick.  Our exotics belt thicknesses are listed in the product details and is not an option like on the bullhide belts. Please note that thickness of leather is approximate since these are natural hides and can vary slightly from hide to hide. 

This is our number one asked question.  We have a simple and effective formula to calculate belt size. Take your pants waist size on the tag of your pants (jeans are best) and add 4 inches to that number to get your belt size. For example if you wear a 38 pants waist you would order a 42" belt size.  Please visit our belt sizing page for more details and directions.  If you want to double check that number you can measure your current belt by laying it flat and measure it INCLUDING the buckle to the hole that you use.

To keep up with demand and turnaround times we just make new belts and do not make alterations of old belts or belts that are not ours. Some customers who lose weight take their belts to a local shoe repair or leather shop and they can cut off the buckle end and resize the belt smaller from the buckle by four or more inches. If the belt has stitching it is harder to resize and some styles of belts like the ranger or money belts can not be resized. If you do not have a local shop we can give you a quote for the job but normally by the time you pay shipping both ways and labor its more than half the price of a new belt.